Good service, good breakfast a lot to choice from, nice big rooms, very close to underground, clean rooms, close to centrum and train station, parking in garage under hotel. Anonymous Business - 24/08/2020 Confirmed reviews ALL. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. We hope you had enjoyable days in Hamburg and a save journey back home. Staff basically clueless throughout. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. The city center and Outer Alster lake are a 15-minute walk away; great access to public transport and the highway network. Novotel Hamburg City Alster – Book your room for the Novotel Hamburg City Alster hotel in on ViaMichelin. We will give the feedback to the housekeeping department, so that we can afford a better service next time. Compliments and look forward to a nest stay. Novotel Hamburg City Alster tager imod disse kort og forbeholder sig retten til midlertidigt at reservere et beløb på dit kreditkort forud for ankomsten. It is always a pleasure to receive feedback. Haben sie also herzlichen Dank dafür. Sincerely, Rene YKEMA General Manager, Dear Claudia B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Hotel manager Rene Ykema and his staff did a good job of reopening the hotel on Monday July 20. Business - 12/10/2020 Confirmed reviews ALL. Sincerely, Rene YKEMA General Manager, Sehr geehrter Herr K., haben Sie vielen Dank für Ihre Bewertung. Friends - 28/07/2020 Confirmed reviews ALL. Und es freut uns natürlich besonders wenn die Bewertung dann so eine schöne Bewertung ist. Dear Kenta K., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Room also had no coffee making (this was included and mentioned in the booking), but we got it on request. Sincerely, Rene YKEMA General Manager, Dear Heribert L., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. I will share your comments with our team. I just think that charge 57 € for 3 days parking it is a bit too much. Sincerely, Rene YKEMA General Manager, Dear Victor K., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Victor K. (. Es freut uns immer sehr wenn Stammgäste wie Sie uns bewerten. more. Besides, our employees are glad to be allowed to welcome a regular guest over and over again. That was a little bit of a disappointment, that we didn't report there. Three calls to clueless reception barely able to speak German. Sincerely, Rene YKEMA General Manager, Dear Sharon A., We are thankful for the great review about your stay. K. T. Business - 12/08/2020 Confirmed reviews ALL, Lars Y. J. Does Novotel Hamburg City Alster offer any business services? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Über Ihre lobenden Worte freuen wir uns sehr. Continue your visit to www.tripadvisor.co.za. Read real reviews on Novotel Hamburg City Alster, book online today! Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Bjarne T., We are thankful for the great review about your stay. Always a friendly atmosphere, very welcoming staff makes it so easy to return. Dear Mads H., thank you for choosing our Novotel Hamburg Alster during your stay in Hamburg and taking the time to tell us about your experience in our hotel. About Novotel Hamburg City Alster. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is a pleasure that you feel so fine staying with us. novotel hamburg alster hotel hamburg, accor hamburg alster, hamburg novotel. Business guests enjoy the breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rome2rio makes travelling from Hamburg Airport (HAM) to Novotel Hamburg City Alster easy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The 4-star Novotel Hamburg City Alster welcomes you to the heart of the Hanseatic city, situated between the Elbe and Alster rivers. We are sure that this feedback will serve as an encouragement to all of our staff. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Prices are calculated as of 12/10/2020 based on a check-in date of 25/10/2020. Sincerely, Rene YKEMA General Manager, Dear Mathieu D., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Awful housekeeping in this Accor venue. Yes, dry cleaning and laundry service are offered to guests. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. BF is a bit old fashioned (white bread, no skimm milk etc). Mit herzlichen Grüßen Rene YKEMA General Manager, Dear Lars Yde J., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Die Außenalster ist fußläufig in wenigen Minuten erreichbar. Wir freuen uns auf Ihren nächsten Besuch. There was no information on booking that wellness facilities were closed. It is always a pleasure to receive positive feedback. Heribert L. Business - 19/09/2020 Confirmed reviews ALL, The team as very efficient and caring, we were able to stay even an hour longer for check - out and the friendlyness was very good, K. T. Business - 14/09/2020 Confirmed reviews ALL, Tord N. Families - 08/09/2020 Confirmed reviews ALL. This is a big praise! From our hotel you can reach the city within 15 min. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel. The minibar was also empty. Wir hoffen, Sie schon bald wieder in einem unserer Hotels begrüßen zu dürfen. Dear guest, We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We`ll do our best, to show you a better Service on your next visit. Nearby attractions include Zum Friesenjung (0.1 miles). Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Mostra la disponibilitat Cal saber Guests booking the family room are required to inform the hotel in advance of the age and the number of the children staying. We are looking forward to welcoming you again and wishing a pleasant and successful weekend! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mads H. Couples - 28/10/2020 Confirmed reviews ALL. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. We had to request for a water kettle, mugs and teabags. WiFi is free, and this hotel also features a spa and a restaurant. We had an ok experience overall. Now $88 (Was $̶1̶1̶3̶) on Tripadvisor: Novotel Hamburg City Alster, Hamburg. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Eine exzellente Anbindung an öffentliche Verkehrsmittel und Bundesautobahnen. We stayed with our 2 kids at the Novotel for 3 nights. Discover genuine guest reviews for Novotel Hamburg City Alster, in Hamburg-Nord neighborhood, along with the latest prices and availability – book now. Ihre Meinung ist für uns daher von größtem Interesse. You will always prepare all for me to stay with peace of mind. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Due to the current legal regulations, our hotel may only be booked for non-tourist guests until further notice. It is always a pleasure to receive positive feedback. The suite was big and clean and everything worked. Had a wonderful stay for 3 nights at Novotel City Alster. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Because of Covid our room hasn't been cleaned, also not when we put the sign on the door. Review collected in partnership with Accorhotels.com, Response from Rene Ykema, General Manager at Novotel Hamburg City Alster, Response from Novotel_Hamburg, Leiter Front Office at Novotel Hamburg City Alster. The breakfast selection is excellent, Uwew Business - 28/02/2020 Confirmed reviews ALL. Built in 2004, the venue is designed in a minimalist style. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Service is top and we enjoyed our stay. The 4-star Novotel Hamburg City Alster offers bright rooms in Hohenfelde district of Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Which room amenities are available at Novotel Hamburg City Alster? I will share your comments with our team. Business guests enjoy the breakfast. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. best regards from Hamburg Rene YKEMA General Manager, Dear Francesco M., Thank you for taking the time to tell us about your experience at the Novotel Hamburg City Alster. Thank you for your support and understanding. Of course, we will share your satisfaction to our team, which provides to prepare a pleasant stay to you. Open daily from 10AM to 1AM, the air-conditioned After Work Club is the perfect place to indulge in a spot of conversation with other guests. The train station can be reached within 5 minutes, the trade fair by a 10 minute drive. We hope you had enjoyable days in Hamburg and a save journey back home. Wir freuen uns sehr, dass wir auch jetzt in den schwierigen Zeiten unsere Stammgäste dennoch von uns überzeugen können. Also, overpriced breakfast so we didn’t even bother with that. Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries. Top room amenities include a minibar, air conditioning, and a flat screen TV. Sanjay K. T. Business - 23/02/2020 Confirmed reviews ALL, It was very nice stay. Novotel Hamburg City Alster, Hamburg – Mag-book sa ilalim ng aming Best Price Guarantee! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Enjoy free WiFi, a restaurant, and a full-service spa. There are more places to choose from in the Hamburg area. Remember Novotel offers this service for free on Sundays. Friendly staff, clean room. Despite the COVID-19 measure it is surely possible to make something much better. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will share your comments with our team. Thank you also for your critical feedback. Find all the transport options for your trip from Hamburg Airport (HAM) to Novotel Hamburg City Alster right here. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ask for a rrom to the backyard if you dont like traffic. We sincerely regret that your experience with the breakfast and especially with the quality did not meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Moenckebergstrasse is minutes away. Payments made by partners impact the order of prices displayed. This time a year not crowded, maybe because of corona, We had breakfast out where it was few people. Hotel Novotel Hamburg City Alster Hamburg - 4 star hotel. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Mark S., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Your comments are very important to us. The hotel cannot guarantee availability to guests who fail to do this. Yes, it is 0.5 miles away from the centre of Hamburg. We speak your language! Sincerely, Rene YKEMA General Manager. It is always a pleasure to receive positive feedback. Absolutely ridiculous! Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Sanjay Kumar T., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster.